Fax Ratings
Features
8/10
hr
Pricing
8/10
hr
Reliability
9/10
hr
Customer Support
8.5/10
hr
Ease of Use
9/10
hr
Overall Grade:
85%

The preeminent provider of online faxing services worldwide, eFax is showing all the other Internet faxing companies how it’s done. Our eFax review showed that the versatile and powerful free eFax Messenger software included with service empowers you to create, edit, and send faxes, as well as view, zoom, and rotate faxes received. Our eFax review has also revealed that already people in 2,000 cities in 35 countries on five continents count on eFax to handle all their Internet faxing needs.

Features
Features

  • Unique, personal, and private fax number
  • Access faxes from any computer
  • Send and receive faxes as email attachments
  • Choose from a local number in one of more than 2,000 area codes or get a toll-free number
  • 1-2 years of online fax storage (depending on plan)
  • Credit for 100-200 free incoming fax pages per month (depending on plan)
  • Multiple supported fax file formats – including PDF, TIFF, EFX
  • Wireless access from PDAs, smartphones, Wi-Fi enabled laptops, and other wireless enabled computer devices
  • eFaxPro users get voicemail by email too (as a WAV file) 
  • PaperMaster Pro download (a $149 value) 
  • OpenOffice.org compatible 
  • eFax Developer, eFax Corporate, and eFax Broadcast solutions also available

Pricing
Pricing

eFaxPro - $18.34/mo for annual membership or $19.95/mo + $19.95 setup fee, 30 free pages sent/mo, $0.10 per page for all sent faxes overage, 200 free pages received/mo, $0.10 per page overage, 5 authorized recipients, 2 years online fax storage, 24/7/365 email and phone customer support, 30-day free trial

eFaxPlus - $14.13/mo for annual membership or $16.95/mo, + $10 setup fee, $0.10 per page for all sent faxes with 30 pages free/mo, 130 free pages received/mo, $0.15 per page overage, up to 5 authorized users, 1 year online fax storage, 24/7/265 email and phone customer support, 30-day free trial

Reliability
Reliability

Our eFax review showed that as the preeminent online fax provider, eFax has a lock on reliability, accounting for its extensive customer base and incredible customer retention rate. Uptime is currently 99.5% and improving all the time. Fax transmissions take between 2-5 minutes on average.

Customer Support
Customer Support

eFax offers self-guided customer support by searchable FAQ and assisted support by email and telephone, 24/7/365.

Ease of Use
Ease of Use

Our eFax review proved that with eFax, you can be up and faxing online within two minutes of first hitting the site.