Visit MetroFax
 
Fax Ratings
Features
9/10
hr
Pricing
8/10
hr
Reliability
9/10
hr
Customer Support
9.5/10
hr
Ease of Use
10/10
hr
Overall Grade:
89%
MetroFax Review

Some of the best things about MetroFax are what it doesn’t offer, what it doesn’t have, and what it doesn’t require, namely; No more busy signals. No additional phone lines. No long-distance charges. No dedicated phone lines. No fax modems or other special hardware (certainly no fax machines). No advertisements embedded in your faxes. And no contracts to sign or commit to. Metro Fax will work with your existing email and it even works on Macs.
Features
Features

  • 1-month of free service
  • Dedicated fax number (for each account)
  • Email based
  • Print, organize, and store faxes
  • Keep your current fax number, if you wish
  • Send to multiple recipients at once
  • Send multiple docs and multiple pages as attachments
  • Integrates with Microsoft Outlook with the MetroFax Outlook Plug-in
  • Print faxes with the Metro Fax Printer
  • Faxes delivered as PDF or TIFF (your choice)
  • Supports the following file types:
    • Word Processing – DOC, DOCX, LWP, RTF, WRI, TXT, LOG, ERR, C, CPP, H
    • Spreadsheet – XLS, XLSX, 123, WK1, WK3, WK4, QPW, WB1, WB2, WB3, CSV
    • Presentation – PPT, PPTX
    • Graphics – BMP, PSD, GIF, JPG, JPEG, PCX, PNG, TIFF, IFF, MDI, WPG
    • Publishing – HTML, HTM, PUB
    • Cross-Platform – JFX, PDF, PS
    • Drawing - VSD

Pricing
Pricing

MetroFax Personal and Small Business: $12.95/month + one-time $9.95 activation fee (although, to compensate, you get your second month of service free), 1000 free pages (incoming and outgoing combined), 3 cents per page overage Toll-free fax line is $2 extra per month per line.

There is also a similar Metro Fax Corporate plan offered as well.

No “yearly” or “unlimited” plan is offered. Each MetroFax account is for a single user (with $2 extra per user email). There is no real “free trial” either, other than a free second month of service. Metro Fax service includes 30 days of online fax storage.

Reliability
Reliability

You will never get a busy signal with MetroFax. If an outgoing fax ever has trouble being delivered, it is simply queued and retried automatically until it goes through.

Customer Support
Customer Support

Metro Fax tech support is US based, never outsourced, and is available at your service via toll-free telephone or email, online support ticket, Mon-Fri, 8 am to 9 pm Eastern.

Ease of Use
Ease of Use

Setup is easy and using the MetroFax service requires no extra software be downloaded, purchased, or installed.